Privacy Policy

This Privacy Policy explains how Glow Media Enterprise ("Glow Media", "we", "us", or "our", registered under 202603178232 / IP0628572-M in Malaysia) collects, uses, stores, and protects personal data obtained through our official website (glowmediaenterprise.com) and our marketing consulting services.

We adhere to the principles set out in the Personal Data Protection Act 2010 (PDPA) of Malaysia and international data privacy best practices for online user protection.

We may collect information in the following circumstances:

• Direct Inquiries: Name, business email address, phone/WhatsApp number, company name, and project scope submitted through our website contact form or email.
• Consultation Calls: Notes, marketing goals, target audience data, and advertising budget specifications shared during strategy sessions.
• Technical & Analytical Data: IP address, device type, browser information, pages visited, referral sources, and interaction timestamps collected automatically via server logs and cookies.

Your information is used strictly for legitimate commercial and operational purposes, including:

• Responding to your project inquiries and booking strategy consultation calls.
• Planning, executing, and reporting on digital marketing and UGC campaign agreements.
• Improving website usability, layout responsiveness, and content relevance.
• Complying with statutory obligations under Malaysian commercial and tax law.

We do NOT sell, rent, or trade your personal or company data to any third-party brokers or advertisers.

Our website uses cookies and pixel tracking mechanisms (such as Meta Pixel, Google Analytics, and TikTok tracking tags) to monitor site traffic and measure marketing effectiveness.

You can control or disable cookies through your browser settings at any time, or choose "Essential Only" in our website Privacy & Cookie consent banner.

We implement robust administrative and electronic security measures to safeguard against unauthorized access, alteration, disclosure, or destruction of personal data.

Inquiry data is retained only as long as necessary to fulfill business communication or client contract obligations, after which it is securely archived or deleted.

Under the Malaysian PDPA, you have the right to request access to, update, correct, or request the deletion of your personal data held by Glow Media Enterprise.